Privacy Policy

Privacy Policy

Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our services.

Information We Collect

  1. Personal Information:
    • Name
    • Email address
    • Phone number
    • Shipping and billing addresses
  2. Payment Information:
    • Credit/debit card details
    • Payment transaction details
  3. Usage Information:
    • IP address
    • Browser type
    • Pages visited
    • Time and date of visits
  4. Cookies and Tracking Technologies:
    • Session cookies
    • Persistent cookies
    • Analytics and tracking cookies

How We Use Your Information

  1. To Provide Services: Process orders, deliver products, and provide customer support.
  2. To Improve Services: Analyze usage patterns to improve our website and services.
  3. To Communicate: Send updates, promotional materials, and important notices.
  4. For Security: Protect against fraud and unauthorized access.
  5. Legal Compliance: Comply with legal obligations and resolve disputes.

Sharing Your Information

  1. Third-Party Service Providers: We share your information with third-party vendors who help us operate our business, such as payment processors, shipping companies, and marketing services.
  2. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Your Choices

  1. Access and Update: You can access and update your personal information by logging into your account.
  2. Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe link in the emails.
  3. Cookies: You can manage cookie preferences through your browser settings.

Data Security

We implement security measures to protect your information, including encryption, access controls, and secure data storage.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: online@proudpawz.com
  • Phone: 1-407-813-7444

By using our services, you agree to the terms of this Privacy Policy.